From Manuals to Mastery: Transforming Medical Device Training with e-KHOOL | United Kingdom

CU S TO ME R TR A I N I NG , R EI M A GI NED F O R ME DI CA L D E V I CE M A NU FA C TU RE RS Turn Manuals Into Measurable Training Outcomes Learning management software that improves onboarding, reduces support costs, and ensures audit readiness for UK medical device teams REQUEST A DEMO [email protected] | www.ekhool.com | +91 9952224098

Training Is Breaking Quietly - And It's Costing You Three symptoms show up across nearly every medical device manufacturer we talk to: Support teams answer the same questions on repeat Customers and distributors call in because the manual wasn't read, understood, or retained - driving up cost per ticket. Distributor onboarding takes months, not days Without a standard training path, every region trains differently creating inconsistent product knowledge worldwide. Compliance teams can't produce proof on demand When an auditor asks 'who was trained, and when?’ The answer lives in scattered spreadsheets, not a system. 2

Why This Is an Urgent Priority Now 3 ↑ $$ R E G I ON S+ AU D IT SC R U T I NY SU P POR T C OST Average number of distributor markets a mid-size UK device manufacturer supports each needing consistent training. Regulatory bodies increasingly expect documented evidence of distributor and customer competency, not just product files. Repeat, preventable support tickets are one of the largest hidden costs in post-sale operations for device makers. 3

We don't sell software. I NT RO D U CI NG e-KHOOL We sell what it produces. Faster product Fewer repeat adoption support calls Built for regulated hardware, not soft skills One training Compliance-ready, Works with content you already have standard, globally always The e-learning platform built specifically for medical device and equipment manufacturers not a generic corporate LMS. Cloud-based — live in days 4

From Manual to Mastery In Four Steps 1 2 USER MANUAL Your existing product documentation, as-is 3 DIGITAL TRAINING Converted into interactive, self-paced modules 4 CERTIFICATION TRACKING Verified competency per user, per product Real-time completion + compliance reporting 5

What Changes Once You Switch Outcomes our manufacturing customers consistently report ↓ Repeat Support Tickets Customers self-serve correct setup and usage answers through certified training instead of calling support. 1 Global Training Standard Every region, every distributor, trained against the same certified curriculum. ↑ Onboarding Speed New distributors and staff reach product competency in days instead of weeks. ✓ Audit-Ready, Always Completion and certification records generated automatically no scrambling before a review. 6

The Status Quo vs. e-KHOOL TO DAY — MANUAL -LED TRAINING WITH e-KHOOL Static PDF manuals, rarely read in full Interactive, trackable digital training modules No way to confirm understanding or completion Verified certification per user, per product Inconsistent training across regions/distributors One consistent training standard, worldwide Compliance evidence scattered across spreadsheets Audit-ready compliance reports, generated automatically Support team fields the same questions repeatedly Customers self-serve answers fewer tickets reach support e-KHOOL | Confidential 7

Built for Complex, Regulated Equipment Makers Who We're Built For Diagnostic & imaging equipment manufacturers Medical device companies with global distributors Training, Product, and Customer Education leaders Regulatory & Compliance teams under audit pressure Illustrative Use Case A diagnostic imaging manufacturer with distributors across 12 countries replaces printed install guides with e-KHOOL certification modules giving every distributor the same verified training before they touch a customer site. RE S UL T FO C US A RE A S Faster site go-live • Fewer install errors • Clean audit trail e-KHOOL | Confidential 8

Why Not Just Use a Generic LMS? Capability Generic Corporate LMS e-KHOOL Built for regulated hardware training ✗ ✓ Converts manuals into certifiable modules ✗ ✓ Distributor + customer training tracking Limited ✓ Audit-ready compliance reporting Limited ✓ Weeks–Months Days Time to launch e-KHOOL | Confidential 9

See Your Manuals Reimagined as Certified Training Book a 20-minute walkthrough. See how your manuals can be turned into interactive training with e-KHOOL. REQUEST A DEMO [email protected] | www.ekhool.com | +91 9952224098