The UK Financial Services Guide to Learning Management Software

e-KHOOL · UK BFSI CAMPAIGN 2026 UK BFSI Workforce Readiness Connecting Learning, Skills, Performance & Compliance How learning management software can help financial organisations build a more capable, compliant and adaptable workforce. An AI-powered cloud learning management software platform for regulated financial services

UK BFSI LANDSCAPE What's Changing Across UK Financial Services in 2026? Five converging pressures are reshaping how regulated financial organisations think about workforce capability. Financial Crime 2026 FOCUS AREAS AML & fraud prevention focus Fighting financial crime Supporting economic growth Delivering consumer outcomes Smarter, proportionate regulation Workforce Capability Continuous skills development UK BFSI 2026 Consumer Outcomes Sharpened supervisory focus Consumer Duty embedding AI & Digital Transformation New skill requirements Operational Resilience Prevent, respond, recover

REGULATORY CONTEXT Regulation Changes. Workforce Requirements Change With It. A consistent pattern links supervisory change to the need for role knowledge, training and evidence. Regulatory / Supervisory Change → New Expectations & Processes → Role / Knowledge Requirements → Training & Assessment → Evidence & Reporting → Workforce Readiness WORKED EXAMPLES Consumer Duty Financial Crime Operational Resilience AI / Digital Change Outcomes-focused expectations increase the need for staff to demonstrate appropriate knowledge and evidence of training. AML/financial-crime prevention relies on recurring, role-based training, assessment and documented evidence. Preparedness depends on role clarity, trained response capability and demonstrable readiness. New tools and processes create fresh role-based knowledge and digital-skill requirements.

THE CURRENT STATE Training Is Often Managed in Silos Different teams run their own processes, with little shared visibility across the organisation. L&D Compliance HR Disconnected records Spreadsheets Email reminders Risk Limited skills visibility Inconsistent learning paths Managers Employees Manual reporting Operations Learning happens everywhere. Visibility doesn’t.

THE e-KHOOL MODEL From Training Completion to Workforce Readiness LMS · LEARN WORKFORCE READINESS COMPLIANCE · EVIDENCE LXP PERFORMANCE IMPROVE LEARN → DEVELOP → COMPLY PERFORM → · · DEVELOP

CAPABILITY 01 · LMS LMS — Structured Learning at Scale A learning management software foundation for structured financial-services learning: consistent onboarding, role-based training and certification, with a full record of activity. ONBOARD Structured new-joiner onboarding TRAIN Role-based, product & process training Learning management software for structured financial-services learning. CORE USE CASES ASSESS Knowledge checks and assessments Employee onboarding Role-based training CERTIFY Certification training and records Product & process training Technical & certification training TRACK Learning analytics across the workforce Assessments Customer & partner training REPORT Consolidated reporting for stakeholders Learning analytics & reporting

CAPABILITY 02 · LXP LXP — From Assigned Training to Personalised Development AI-personalised recommendations help connect individual roles and skills gaps to relevant development, supporting continuous upskilling and reskilling. ROLE › SKILLS › SKILLS GAP › AI RECOMMENDATION › PERSONALISED LEARNING › UPSKILL / RESKILL › CAREER DEVELOPMENT 2026 CONTEXT: AI & DIGITAL TRANSFORMATION AI adoption across financial services is creating new demand for AI literacy, digital skills and role-based capability development. This is an industry trend, not a specific regulatory instruction — e-KHOOL’s LXP capability supports how organisations respond to it, through personalised, role-relevant learning pathways rather than by prescribing regulatory content.

CAPABILITY 03 · PERFORMANCE Performance — Connect Capability With Business Objectives Performance insights can become learning opportunities, closing the loop between goals, capability and development. Business Objectives “Performance insights can become learning opportunities.” CORE USE CASES Performance Improvement Goals & OKRs CONTINUOUS LOOP Goals & OKRs Performance reviews Competency assessment Performance improvement plans Targeted Learning Performance Review Development plans Performance-to-learning development Capability Gap Competency Assessment

CAPABILITY 04 · COMPLIANCE Compliance - From Mandatory Training to Audit Readiness Compliance learning should be measurable, traceable and visible. → ASSIGN → LEARN → ASSESS → CERTIFY → TRACK Continuous cycle across mandatory and refresher training EXAMPLES OF WHAT FLOWS THROUGH THIS CYCLE Mandatory compliance learning Financial crime / AML learning Policy & SOP acknowledgement Certification expiry management Regulatory learning Evidence & audit-ready reporting e-KHOOL supports training management, assessment, learning records and reporting — it does not itself guarantee regulatory compliance. REPORT

APPLIED ACROSS BFSI One Learning Platform. Multiple BFSI Use Cases. The same e-KHOOL learning management software platform adapts to the specific needs of each regulated sub-sector. BANKING INSURANCE PAYMENTS & FINTECH WEALTH & ASSET MANAGEMENT LENDING & BUILDING SOCIETIES Compliance Onboarding Product Training Regulatory Training Product Knowledge Certification Rapid Onboarding Compliance Digital Skills Competency Continuous Learning Regulatory Knowledge Role Training Compliance Certification

WHY IT MATTERS Why Connected Learning Matters Moving from fragmented activity to one connected learning environment across the workforce lifecycle. BEFORE AFTER – Fragmented training ✓ Connected learning – Manual tracking ✓ Centralised visibility – Generic learning ✓ Role-based learning – Separate assessments ✓ Integrated assessment – Limited visibility ✓ Skills development – Reactive reporting ✓ Evidence & analytics e-KHOOL One connected learning environment across the workforce lifecycle.

Build a More Ready, Capable & Compliant Workforce e-KHOOL helps organisations create, deliver, assess and track learning while supporting skills development, performance and compliance through one AI-powered learning management software platform. ekhool.com/en-gb Book a Demo Learn. Develop. Perform. [email protected] www.ekhool.com Comply. 12