Building a Compliance-Ready Workforce in UK BFSI

UK BFSI • 2026 UK BFSI Compliance & Regulatory Training Priorities 2026 Building a Compliance-Ready Financial Workforce BANKING | FINANCIAL SERVICES | INSURANCE e-KHOOL LMS AI-Powered Learning Management for Regulated Financial Services

THE REGULATORY ENVIRONMENT A Changing Regulatory Landscape for UK Financial Services Regulatory compliance is no longer a onetime training exercise. Consumer Duty Conduct & Accountability AML & Financial Crime It requires continuous workforce awareness, learning and evidence across every regulatory priority. UK BFSI ORGANISATION Prudential Requirements Operational Resilience AI Governance Source: FCA | PRA | Bank of England Technology & Third-Party Risk e-KHOOL LMS | UK BFSI 2026

CONSUMER PROTECTION Consumer Duty: Turning Regulation into Everyday Practice 01 Products & Services 02 Price & Value Ensuring products are designed to meet the genuine needs of identified customer groups. Demonstrating that pricing reflects the value customers can reasonably expect to receive. C U S T O M E R O U T C O M E S • C O N D U C T E X P E C T A TI ON S F A I R V A L U E • M O N I T O R I NG & E V I D E N C E 03 Consumer Understanding 04 Consumer Support Communicating clearly so customers can make informed, confident decisions. Providing support that is as easy to access as the support given when a product was sold. C L E A R C O M M U N I C AT I ON CUSTOMER SUPPORT Training focus: turning regulatory expectations into everyday employee behaviour. Source: FCA e-KHOOL LMS | UK BFSI 2026

FINANCIAL CRIME PREVENTION AML & Financial Crime: Strengthening Front-Line Awareness Customer Onboarding KYC AML • Risk Assessment CDD CFT • KYC • CDD • EDD • Monitoring FRAUD AWARENESS • Suspicious Activity Reporting FINANCIAL CRIME PREVENTION ROLE-BASED TRAINING DEPTH TRAINING CHALLENGE Front Office Operations Compliance Risk Management “Different roles require different levels of compliance knowledge.” Illustrative depth of compliance-knowledge requirement by role

BUSINESS & OPERATIONAL CONTINUITY Operational Resilience: Preparing Teams for Disruption TRAINING PRIORITIES 1 Important business services Identify Impact tolerances 5 2 Improve Prepare Business continuity Incident response OPERATIONAL RESILIENCE Crisis management Scenario testing Technology Source: PRA | FCA | Bank of England Recovery procedures 4 3 Recover Respond + Processes + People = Resilience e-KHOOL LMS | UK BFSI 2026

OPERATIONAL & TECHNOLOGY RISK Technology & Third-Party Risk Are Core Compliance Priorities Financial Institution T R A I N I N G I M P L I C A T I ON Cloud / Technology Providers TRAINING AREAS Critical S e r v i c e s Payments “Compliance responsibilities extend beyond the compliance team.” Data & Records Customers Source: PRA | Bank of England (operational resilience & third-party risk) Third-party risk Outsourcing awareness Technology risk Cybersecurity Incident reporting Data protection Vendor risk Business continuity Customer Platforms e-KHOOL LMS | UK BFSI 2026

AI in Financial Services: Innovation Requires Governance OPPORTUNITY RISK Automation Bias Personalisation Data protection RESPONSIBLE AI Productivity Transparency Security Data analysis Human oversight Customer experiences Accountability AI awareness Responsible use Risk awareness Governance e-KHOOL LMS | UK BFSI 2026

BANKING SECTOR FOCUS Preparing Banking Teams for Basel 3.1 BANKING ORGANISATIONS 01 02 03 04 05 Awareness Training Preparation Implementatio n Monitoring Capital Requirements Credit & Market Risk Operational Risk Regulatory Reporting Risk-weighted asset calculation and capital adequacy fundamentals. Standardised and internalmodel approaches to risk measurement. New standardised approach and control-framework awareness. Reporting accuracy, controls and internal governance. Regulatory change requires workforce readiness — not just policy updates. Basel 3.1 is being implemented on a phased timetable set by the PRA. Confirm current implementation dates directly via PRA publications.

THE TECHNOLOGY LAYER One Platform for Compliance Learning & Workforce Readiness ILLUSTRATIVE COMPLETION MIX e-KHOOL LMS Learners Training Assessments Certifications Analytics Reports Completed AI-Powered Cloud LMS Compliance Records In Progress Not Started Illustrative example — not actual client data SCORM Support Mobile-Friendly Multi-Language AI-Powered e-KHOOL provides the LMS platform that supports — not replaces — your regulatory compliance content.

Build a Compliance-Ready Workforce with eKHOOL Regulations change. Your training infrastructure should be ready to change with them. ✓ Deliver compliance learning ✓ Track training completion ✓ Manage assessments & certifications ✓ Monitor workforce readiness ✓ Generate training reports See How e-KHOOL LMS Can Support Your Compliance Training Strategy Request a Demo https://ekhool.com/en-gb e-KHOOL LMS — AI-Powered Learning for a Compliance-Ready Workforce

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